Simple APIs for Powerful Integrations
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IMPROVE YOUR OVERALL OPERATIONGain high-level management control and rapid feedback through Ababa’s complex analysis of the agent-customer conversation processes. Ababa is the answer to agent compliance, quality assurance and optimized customer interaction.
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SPEECH ANALYTICS LEADERAbaba's Speech Analytics exceeds or meets any AI software on the market. We make it easy to analyze, tag, learn and benefit from audio content insights, saving you time and increasing your bottom line.
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MANAGE WHAT MATTERS MOSTUncover keywords and tag events in conversations, track conversion rates, and pinpoint missed opportunities with Ababa's speech algorithm, Natural Language Programming (NLP), and Deep Neural Networks.
Embed communications with any combination of
Voice
Keywords
Analytics
Hear Every Call with Artificial Intelligence
Call Recordings can be difficult to interpret. People and industries each have unique communication styles and patterns.
Ababa uses sophisticated machine learning software developed from more than 1 million manually scored calls. Also, 50,000 hours of data science research produced our Artificial Intelligence Indicators that are available on every account -- even the free account.
We listen to calls with state of the art machine learning and AI. You easily know how your reps are performing.
Access Artificial Intelligence Indicators
Pre-built AI Indicators available on every account:
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Acquired Address
Acquired Email
Acquired Name
Acquired Phone Number
Agent Empathy
Agitation Level
All Conversion ©
Appointment Set
Ask for Business
Build Credibility
Buyer Confusion
Cancellation
Commitment to Buy -
Complaints
Compliments
Determine Needs
Dissatisfaction ©
Escalation Request
Existing Customer
Initial Purchase
Lead Score ©
Missed Opportunity ©
Objection Language
Ownership Language
Payment Language
Politeness -
Promotion Mention Repeat Contact 72 Hrs Repeat Inquiry Repeat Sales Inquiry Request for Info Requested Lead Source Reservation Made Sales Inquiry Sales Skills © Set Phone Appointment Transfer Permission Verbal Clarity Voice Message
Ababa can create custom indicators using our AI software.
Let us do the heavy listening.
Pricing and Features
Usage is billed at a $0.02/ / min base rate
$0.002 / per min per indicator that is enabled
Free Trial includes 100 free calls with all indicators enabled
Pricing
- Transcription
- Keyword Extraction
- Search Engine
- Keyword Lists
- Artificial Intelligence Indicator Scoring
Tell me more
*Volume discounts available for +2,000,000 min/month