Gain high-level management control and rapid feedback through Ababa’s complex analysis of the agent-customer conversation processes. Ababa is the answer to agent compliance, quality assurance and optimized customer interaction.
Ababa's Speech Analytics exceeds or meets any AI software on the market. We make it easy to analyze, tag, learn and benefit from audio content insights, saving you time and increasing your bottom line.
Uncover keywords and tag events in conversations, track conversion rates, and pinpoint missed opportunities with Ababa's speech algorithm, Natural Language Programming (NLP), and Deep Neural Networks.
Call Recordings can be difficult to interpret. People and industries each have unique communication styles and patterns.
Ababa uses sophisticated machine learning software developed from more than 1 million manually scored calls. Also, 50,000 hours of data science research produced our Artificial Intelligence Indicators that are available on every account -- even the free account.
We listen to calls with state of the art machine learning and AI. You easily know how your reps are performing.
Pre-built AI Indicators available on every account:
Acquired Phone Number
All Conversion ©
Ask for Business
Commitment to Buy
Lead Score ©
Missed Opportunity ©
Promotion Mention Repeat Contact 72 Hrs Repeat Inquiry Repeat Sales Inquiry Request for Info Requested Lead Source Reservation Made Sales Inquiry Sales Skills © Set Phone Appointment Transfer Permission Verbal Clarity Voice Message
Ababa can create custom indicators using our AI software.
Let us do the heavy listening.
Usage is billed at a $0.02/ / min base rate
$0.002 / per min per indicator that is enabled
Free Trial includes 100 free calls with all indicators enabled
*Volume discounts available for +2,000,000 min/month